THIS YEAR, THE SESSIONS OF THE BEHAVIOURAL MEDICINE STREAM WILL EXCEED ALL EXPECTATIONS AND WILL LAST FOR TWO FULL DAYS.

Extremely interesting topics related to correction of problem behaviour in dogs and cats will be presented by Marsha Reich, a brilliant speaker, a specialist in behavioral medicine.

During the sessions, correction of behaviour linked to aggression and fears will be primarily covered. This is a major issue in the practice of a behavioural medicine specialist and an important subject for discussion, frequently involving safety of animals and people, including children. The slogan of the stream in 2018 is “A veterinary doctor treats mankind”. Behavioral medicine, focusing on satisfaction of animals needs, improving relations between people and animals, strengthens their union and fills it with love.

This union can be ruined and the trust of our pets can be undermined by one awkward movement. Lyudmila Konikova will tell us how this can happen in her lecture “A stick or a carrot. Punishment of animals and its consequences".

Groups of cats are often kept in small apartments in Russia. Alexandra Alexandrova will tell us how to provide each cat with all necessary resources and how to ensure they establish relations among themselves and with the owner.

And, finally, Oksana Dubinina will present an extremely interesting topic, dog noise phobia, and will tell us how a dog can adapt to life in a big city filled with various loud sounds.

TARGET AUDIENCE:

The sessions will be useful both for veterinary doctors and for psychologists, dog breeders, felinologists, animal behavior specialists, as well as early career veterinary practitioners for better understanding of their patients.

The head of the stream Lyudmila Konikova.

The speakers will consider feline acute respiratory distress syndrome etiology and pathogenesis, present diagnostic and treatment algorithms, discuss the problem-specific differential diagnosis. Experts of both streams will make an overview of current feline leukaemia information based on results of global clinical studies.

NVC2018 IS PRESENTING A NEW STREAM!

For the first time ever on the agenda of Russian professional veterinary conferences, a stream has been organized for administrators of veterinary clinics, call center operators, customer service managers.

Staff training and organization of operation of these subdivisions significantly influences the operation of the clinic in general.

The goals of the NVC Customer Service stream are:

to improve the prestige of the professions of administrators and call center operators of veterinary clinics and laboratories

to establish a venue for exchange of experiences among specialists in these areas

to standardize operation of these units.

The objectives of the stream include providing concise practical information on the basics of organization of high quality communication in the ‘customer service staff – client – veterinary doctor’ chain. We are confident that each attendee will benefit from the insights and instruments presented at the sessions and will be able to start using them in practical work immediately.

Program details.

Standards.
What they are and why they are necessary. The influence of standards on all processes in the clinic. A book of standards – differences between standards, organizational policies, check lists (Goal: to help understand their important role).

Definition of standards (examples from various companies) and types of standards.

A recommended set of standards and brief analysis of the purpose each of them serve.

A practical task: to find differences in standards, organizational policies and check lists.

Master class: Development of one of the internal standards – an organizational standard и and a service standard.
Development of rules, risks, control. Homework with a practical task – to develop one algorithm and to send it for revision, with an option of getting further advice.

Presentation of the algorithm for creation of a standard.

Development of a standard on one’s own.

A patient’s triage at the reception desk.
Assessment of the severity of the patient’s condition in the waiting area of the clinic, prioritization, action plan for emergency cases.

The emotional aspect of the administrator’s work.
Understanding the client’s emotions and uncovering them. Analysis of real cases. The “Thoughts and Feelings” game.
Warm-up. Playing compliments: look at the neighbour on the right-hand side and give him or her a compliment.

Definition of empathy and analysis of its necessity, with various professions used as example.

How to learn to be empathetic?

The map of clients’ fears and positive emotions, its completion in the team.

Conflicts: conflict exit strategies.
Analysis of real cases: video and audio.

Conflict types and parties responsible for their solution.

Analysis of conflicts in telephone calls. 2 telephone calls with different strategies.

Client types or how to find the way to the client’s heart.
Analysis of client types and discussion of their needs, analysis of telephone calls, analysis of existing clients.
Different client types, approaches to them and their key need.

Master class: “A negative feedback comment: promotion or damage to the image?”.
The algorithm of responding to a feedback comment, recommendations on handling comments, discussion of real cases and work with one’s own feedback comments.

Definition of a negative feedback comment.

The algorithm of handling of a negative comment. Analysis of real feedback comments of companies.

Writing a response to a real feedback comment of a company.

The head of the stream Alfiya Pasichenko.

THERE ARE THREE WAYS TO JOIN THE CUSTOMER SERVICE SESSION:

With a full NVC2018 ticket (with the right to attend any sessions from 17 to 19 October).
Pre-registration on the website and payment at the price effective at the moment.

With a one-day NVC2018 ticket (with the right to attend any sessions on 17 October only).
The onsite registration and payment are possible on 17 October 2018. The rate is 3,000 rubles.

And with a special ticket of the Customer Service stream (with the right to attend the sessions of this stream only).
Pre-registration and payment via the website are recommended, but the onsite registration and payment on 17 October 2018 are also possible.
The rate is 1,000 rubles.

The role of dentistry in veterinary practice is very important.

Each of our patients has oral cavity problems at a certain age. While for young animals prevention of dental diseases is the most effective way to follow, animals older than 4-5 yeas of age need professional treatment.

The speakers of the NVC2018 Dentistry stream will disclose the rules and techniques for identification of a dental patient and speak about common oral cavity diseases. You will learn about intraoral radiology and complications in veterinary dentistry and will analyse clinical cases frequently encountered in veterinary practice of a veterinary dentist during the interactive session.

The speakers’ presentation of all nuances of veterinary dentistry will be easy to understand. All unclear things will become clear.

Head of the stream Anna Spirina, DVM, REVDC, MEVDS.

Dear Colleagues,

At NVC2018 Dermatology stream, we would like to delight you again both by the program, and by the speakers. We are happy that another star speaker, Dr. Stephen White, professor at the School of Veterinary Medicine at UC Davis, has accepted our invitation. Stephen White is not only a world-renowned specialist in veterinary dermatology and the author of hundreds of publications and research works, he is also a wonderful teacher and a gentle, modest, extremely kind and decent person. As the sphere of his special interests is dermatology of exotic animals and horses, we are happy to dedicate a whole day to exotic pets dermatology sessions – this is what everyone was so much looking forward to. Besides, taking into account our first successful equine dermatology day with Danny Scott in 2017, we will continue this tradition, benefiting from Dr. White’s specialisation, and will dedicate a whole day to equine dermatology again. Certainly, the topics will be new.

To sum it up, in 2018, the program of the Dermatology stream will include one day dedicated to skin diseases of exotic pets, one day dedicated to dermatology in dogs and cats (they are indispensable!), and one day dedicated to equine dermatology. In additional to Steven White’s speeches, as usual, you will listen to the favourite Russian-language speakers, presenting interesting and important topics covering diseases in dogs and cats, as well as Clinical Cases from practitioners – a session which has already become a tradition. Interesting clinical cases - winners of the contest will be presented. Cases participating in this contest are selected by experts blindly, i.e. they do not know whose works they are assessing. Join us at our sessions, they will be interesting and useful as usual!

Head of NVC Dermatology Stream Ekaterina Mendoza-Kuznetsova

We are delighted to announce the NVC 2018 program for the Diagnostic Imaging stream. This year, the lectures on the comprehensive approach to thoracic and abdominal imaging in small animals, including the use of various modalities such as ultrasound, radiography, CT and MRI will be delivered to us.Combination of modalities allows to perform diagnostic work up more efficiently, and the lectures of Dr. Tobias Schwarz will help to develop flexibility of medical thinking, comparing the data obtained.

This year, we will consider three major sub-sections of Diagnostic Imaging:

"Small Animal Thoracic Imaging"

Cases, principles and spheres of application and constrains of radiography in the evaluation of thoracic diseases in dogs and cats will be reviewed and illustrated. Use of computed tomography for thoracic imaging will also be discussed and illustrated by cases. (70% radiography, 30% CT)

"Abdominal Imaging"

We will review and illustrate a number of principles, applications and constrains of radiography in the evaluation of abdominal diseases in dogs and cats. Use of abdominal ultrasound and computed tomography will also be discussed and illustrated by cases. (50% radiography, 25% ultrasound, 25% CT)

"CT and MRI for the Small Animal Practitioner"

Advantages and constraints of CT and MRI in diagnosis of the head and neck, spine, thorax, abdomen and extremities conditions will be discussed and illustrated by clinical cases. Special modalities such as contrast CT and MRI, angiography and others will also be discussed. (50% CT, 50% MRI)

Dear friends!

Professor Korinn Saker, Service Chief of the Health and Wellness Center at North Carolina State University - College of Veterinary Medicine, will be our guest and speaker this autumn.

Together, we have prepared a program intended for specialists of all fields of veterinary medicine. We will speak about raising a puppy and about interpreting the wording on commercial food packaging. You will receive knowledge of basic principles of nutrition in sickness and in health. How serious is the disease?

We will tell you about parenteral nutrition in critically ill patients (the professor will hold a master class for you) and about nutrition for chronically ill patients with pancreatitis or cardiac failure. How should a cancer patient be fed? What is new and important in feeding a patient with decreased renal function? What should be done if the body is loosing more than it is receiving? How can the life of a patient with liver failure be prolonged?

Target audience:

You do not have to be a dietologist to attend the Dietology sessions - it is enough to be a good doctor endeavouring to become better!:-)

Head of NVC Dietology Stream Darya Zheltysheva

Dear Colleagues,
We invite you to attend the lectures of the Endocrinology stream.

This year, numerous speeches on important subjects will be presented.

Cushing’s syndrome will be given special attention.

Dr. Sara Galac, a world-renowned expert on veterinary endocrinology, will tell us about its typical manifestations, and, for the first time, we will hear about its rare forms caused by ectopic ACTH secretion and food-dependent hypercortisolemia.

Olga Smirnova will share her Russia’s first successful hypophysectomy experience and will tell us about management of patients with Cushing’s syndrome after adrenalectomy.

Besides, we will hear interesting information about pheochromocytoma, hyperaldosteronism and acromegaly - the not-so-rare diseases, often underestimated by veterinary doctors.

You will learn how to perform a differential diagnosis, distinguishing diseases causing hypoglycemia and hypercalcemia; how to recognize endocrinopathies in patients with neurological disorders, and will hear about various interesting and unusual clinical cases from leading veterinary endocrinologists.

Come and join us at the Endocrinology sessions!

We will be happy to see you!

Head of NVC Endocrinology Stream Natalia Smirnova

The Infectious and Invasive Diseases sessions will be held on two days.
The first day will be organized jointly with the Cat Deseases stream and will be dedicated to the feline leukaemia.
Professor Regina Hoffman-Lehmann (Switzerland) will speak about FeLV and diseases it causes.
Regina Hofmann-Lehmann is professor of laboratory medicine, the director of the multivalent diagnostic Clinical Laboratory and of the Center for Clinical Studies, a core facility for clinical research, at the University of Zurich. As the only veterinarian so far she received a professorship of the Swiss National Science Foundation (2004–2010). She is board member of the European Advisory Board on Cat Diseases (ABCD). She recently was appointed Head of the Department of Clinical Diagnostics and Services at the University of Zurich.

On the second day the speeches of the scientific program will be delivered.

Natalia Livanova (Novosibirsk), a specialist in ixodic, ticks, will speak about tick species found in Russia, the diseases they can transmit to animals and humans, and what ticks were collected by the participants of the Russian study across Russia.
Sergey Konyaev (Novosibirsk) will present the species composition of infectious agents found in the ticks that had been collected. He will also speak about the results of testing of dogs for borreliosis in Russia.
Darya Krylova (St. Petersburg) will present the results of the years-long studies conducted in St. Petersburg and will speak about the infections of dogs and cats registered in this city.
Olga Filimonova (г. Москва) ) and Sergey Konyaev will speak about prevalence of various species of hemotropic mycoplasmas and toxoplasmas in Russia.
Liliya Zabiyakina (Moscow) will present the first case of Pneumonyssoides caninum infection in a dog from the Moscow region.
Last but not least is dirofilariasis. Sergey Konyaev will present new data on its prevalence in Russia.

The head of the stream Sergey Konyaev, PhD.

Dear friends!

We would like NVC to be a truly international conference which will attract not only international speakers but also international attendees in the future. So, in 2018, one day of our stream will be dedicated to latest research findings, evidence-based medicine and advanced level lectures covering various areas of intensive care in veterinary medicine, with all the speeches delivered in the English language. The domestic speakers will also speak English.

The reason for this innovation is that actually major international conferences, whatever their venue is (France, Germany, Belgium, Italy or any other country), are nowadays held in English, which is de facto the language of knowledge and international communication. I hope that the new format will also help the domestic speakers and domestic audience to adapt gradually to international conference standards. Certainly, high-quality simultaneous Russian interpretation will be provided, too.

Two other days of the stream in 2018 will be dedicated to emergency care in the broad sense. Unlike in previous years, we will not focus on in-depth study of one single topic. Lectures of basic and medium levels will cover key aspects of treatment of a wide range of emergencies in all areas - neurology, cardiology, respiratory medicine, urology, gastroenterology, etc.

This year, there will be two international keynote speakers at our stream. The first one is Doctor Lauren Sullivan, Diplomate of the American College of Veterinary Emergency and Critical Care (DACVECC) and an Associate Professor in Small Animal Emergency and Critical Care Medicine at Colorado State University. Dr. Sullivan’s research interests include canine parvovirus (which will be a subject of a separate master class!), fluid therapy, coagulation studies, hospital-acquired infection, and oxygenation ratios in various patient categories. In 2015, I had a two weeks study visit to the Colorado State University Veterinary Teaching Hospital, and I can say that this is an excellent medical, scientific and teaching facility with an absolutely wonderful, genuinely academic atmosphere. The flow of emergency patients in the university hospital is quite sizeable, about 30 per day. This is why Lauren is one of the best speakers on emergency care. Lauren has already visited Russia (during the congress in April 2015), and she is pleased to return to us again.

Our second international speaker is Doctor Efrat Kelmer, She is also Diplomate of the American College of Veterinary Emergency and Critical Care (DACVECC) and she is the head of the ICU at Hebrew University Veterinary Teaching Hospital, Koret School of Veterinary Medicine, Israel. Dr. Kelmer’s research work and publications concern statistics of trauma in dogs injured in car accidents, sepsis in cats, brain injury in dogs, including CT brain injury severity assessment, several topics related to hemostatic disorders, cardio-pulmonary resuscitation, snake bites, heat stroke and many other subjects.

As always, we gladly accept new people as NVC speakers. If you enjoy and practice intensive care, analyse modern publications and are ready to work hard on the materials of your speech, please write to pavluchenko@gmail.com.

Head of the Intensive Care StreamArtem Pavluchenko

In 2018, the theme of the Laboratory Diagnostics stream will be the disorders of the hepatobiliary system and haemostasis.

Professor Reinhard Mischke, a world famous specialist in disorders of haemostasis, will deliver the first speech. University Professor, Small Animal Clinic, Hannover School of Veterinary Medicine. Head of Clinical Laboratory, leadership function in Internal and Dermatology services.

Olga Filimonova will deliver a speech on biochemical evaluation of the hepatobiliary system. The lecture will cover laboratory tests you can use for evaluation of the hepatobiliary system functional state in terms of their clinical relevance and possibility or impossibility of shipment to a third-party laboratory.

Anna Khairova вwill deliver a speech on cytologic evaluation of bile, its significance as a primary in-practice test. The second part of the speech will concern the copper storage disease and diagnostic algorithm.

Elizaveta Lezhneva will speak about microbiological analysis of bile. How important is the analysis of bile cultures and is bile really sterile? Which signs in the medical history, ultrasound and laboratory test results will trigger your decision to send bile for microbiological analysis?

Sergey Konyaev will speak about hepatic parasitoses - opisthorchiidae infections in cats.

The head of the stream Sergey Konyaev, PhD.

IN 2018, THE SECTION WILL BE OPEN FOR 2 DAYS.

To allow you to listen to as many lectures as possible, we provide simultaneous interpretation for the stream. We kindly ask you to come 20 minutes ealier to get the earphones before the lectures starts. Please bring your identification documents with you (the passport or the driving licence) - you will need them to receive the equipment.

Attention! A new stream!

A stream for veterinary nurses is organized for the first time. Our goal is to make these people visible. They are not just auxiliary personnel, they are people who support all the work. What are their functions?

1. Helping the patient. This is probably the first and the main duty. A good nurse acts as an advocate of a sick animal. This person communicates with the animals most of all, especially if they are placed in inpatient care facilities, and takes care of the patients. This person must notice on time, and sometimes predict, worsening of the condition. This requires knowledge, empathy, and attention to detail. During the sessions, we will tell you how to understand the animals’ language, how to behave with patients, which symptoms require special attention, and what should be done in situations life-threatening for the patient.

2. Helping the doctor. This involves various manipulations, vaccinations, advice to pet owners on simple issues. We would like to standardize approaches to various manipulations to minimize the risk of complications. We would also like to consider some aspects of interaction within the team - communication with doctors in various situations, including difficult ones, in a manner ensuring that everyone feels comfortable and personal issues do not interfere with work.

3. Helping the pet owners. This is an extremely important aspect in the work of a nurse. Helping the pet owner often means helping the patient. It is especially difficult to find an approach to grieving owners who can behave in non-understandable and unpleasant ways because of this. Understanding the owners and sparing no effort on communication with them also requires training.

4. Organization of work. Organization of work in a clinic is very important. Nurses play an important role in this, too. They ensure all the necessary things are always available and are at hand, that nothing is forgotten and nothing gets lost, that patients receive help timely and properly. Getting organized and organizing the others is another challenging issue for discussion.

As you see, the list is impressive. It is not surprising that in Europe and in the USA, people study for two years to become a veterinary technician and take exams.

We would like the same to start happening in Russia. Our aim is to change the attitude to the profession of nurses: they are not half-doctors, they are superheroes by themselves. But, to become such a superhero, one must learn a lot, and our sessions are the first step in this direction.

Heads of the stream Alfiya Pasichenko. and Elizaveta Vasechkina.

More about the program of the stream.

Canine Eye Registration Files (CERF).
Introduction to the national eye certification programs conducted by different veterinary ophthalmology organizations worldwide – organization, history, purpose, examination procedures, impact on incidence of blinding hereditary eye diseases, benefits for the public and dog breeding community, benefits for the veterinary ophthalmology community.

Hereditary corneal and anterior segment diseases.
The focus of this lecture will be on different forms of hereditary corneal dystrophies and degenerations, impact on vision, and medical and surgical treatment modalities which are eventually needed as a result of these hereditary abnormalities. We will particularly focus on diseases affecting corneal epithelium and corneal endothelium.

Hereditary glaucoma.
The focus of this lecture will be on different forms of hereditary glaucoma, genetic mutations causing glaucoma in dogs and cats, impact on vision, and medical and surgical treatment modalities which are eventually needed as a result of the hereditary glaucoma. We will also discuss a glaucoma screening programs for eradication of hereditary glaucoma currently developed by the American College of Veterinary Ophthalmology.

Hereditary lens and vitreous diseases.
The focus of this lecture will be on different forms of hereditary lens and vitreous diseases, impact on vision, and medical and surgical treatment modalities which are eventually needed as a result of these hereditary abnormalities. We will particularly focus on cataracts, lens luxation with vitreal degeneration and retinal tear and detachment development as a result of the vitreal degeneration.

Hereditary retinal diseases.
The focus of this lecture will be on different forms of hereditary retinal diseases, genetic testing for hereditary retinal diseases, impact on vision, and medical and surgical treatment modalities which are eventually needed as a result of these hereditary abnormalities. We will particularly focus on progressive retinal atrophy and retinal dysplasia, and discuss current surgical and medical modalities for treatment of these diseases. We will also discuss gene therapy trials for treatment of different retinal diseases in dogs, and screening programs for eradication of hereditary retinal diseases.

Retinal and vision problems due to the toxicity of commonly used anti-parasitic drugs.
The focus of this lecture will be on the retinal toxicity and impact of vision of commonly used heartworm medications (ivermectin), oral flea and tick medications from isoxazoline family (Nexgard, Bravecto, Simperica), and products containing multiple drugs mixed in the single tablet with anti-parasitic activity. We will also discuss importance of recognizing drug toxicity due to the very similar appearance to hereditary forms of retinal diseases and autoimmune forms of retinal diseases.

Sergey Luzhetsky head of the Ophthalmology stream.

Dear colleagues,
This year, we will have the pleasure again to listen to the amazing speakers many of us know from last year’s conference, Dr. Janet Van Dyke and Dr. Ellen Martens.
We decided to contnue what we started and to give a more thorough consideraton to the subjects we touched upon last year for the first time.

Therefore, the lecturing program will be split into two parts this year - in the morning, we will briefy repeat the basics for those who wanted to listen to the lectures last year but could not make it and for those who would like to brush up the basic notons. The afernoon discussions will be intended for a more experienced and advanced audience and will focus on clinical cases and management of patents with specifc disorders.

To consolidate the theoretcal knowledge received in both years, we have scheduled a master class on the day following the lectures, where we will give a through consideraton to all aspects of examinaton, testng and diagnostc workout performed by a veterinary rehabilitologist.

Do not miss the opportunity to learn from the world’s leading experts!

Join us at our sessions, they will be excitng as usual!

Anastasiya Chernyavskaya, DVM, CCRT, head of the Rehabilitation stream.

Every year, we organize a Veterinary Reproduction stream at NVC. In the last 5 years, we have covered a lot of issues, from physiology and endocrinology basics to treatment of infertility in dogs and cats. At present, Russian doctors have good wealth of knowledge in this sphere. Now the time has come to speak about the details - about assisted modern reproduction techniques.

A semen bank is not just freezing, transportation and insemination. For successful work with frozen semen, one needs not only technical skills – competency in work with liquid nitrogen, use of semen freezing technology, performance of endoscopy - but also a deep understanding of physiology of ovulation in dogs, semen quality and fertility problems.

For two days, Professor Xavier Lévy will be helping us to understand how to set up a semen bank properly and how to handle the material and the patient in order to achieve the best result.

The session will be useful not only for doctors willing to set up semen banks in their clinics. We will also review a wide range of issues concerning the canine semen quality, will discuss problems which influence not only the quality of the material obtained as a result of freezing but the fertility in dogs in general. We will discuss details of endoscopic insemination in bitches, which is not always a smooth and quick process. If you have no experience in insemination yet, you will have a chance to learn about vaginoscopy benefits and technique. We will speak about the opportunities offered by this method and learn life hacks from Dr. Levy. We will review canine semen shipment options which do not require performance of the complex cryoconservation procedure - chilled semen shipment.

Why did we decide to invite Xavier Levy again? At present, this doctor has not only one of the largest and most successful semen banks in Europe but also a reference small animal reproduction clinic. His vast experience, knowledge, innovative and confident approach to addressing therapy issues have won him a reputation of one of the key opinion leaders in our sphere.

On the second day, in addition to banking issues, we will consider particularities of neonate surgery, congenital surgical pathology correction techniques and rules of neonatal care and anaesthesia before, during and after surgery.

Elena Kadochnikova head of the Reproduction stream.